An important form of communication in business and personal relationships is the one-to-one contact, known as interpersonal communication, where some kind of exchange occurs between two or more people – friends, colleagues, clients, agencies, and a wide variety of others on a day to day basis. To be an effective communicator, it is essential to establish positive and friendly relationships.
To improve the likelihood that communication will be received and understood as I intended, a good place to start is to identify the individual differences between us which include age, gender, educational level, and personality. Women are more likely to employ more expressive and effusive language. Males tend to use more direct language (Baack, 2012). Although gender clearly plays a role, Baack’s statement can be better defined in the context of male and female archetypes, as I have work experience with both aggressive women and passive men.
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