The ability to distinguish and administer information from perceptions, stimuli, and emotional cues defines a person’s emotional intelligence (EQ). The EQ of a person plays a key role in operational management particularly for those involved in arenas with constant social interaction. A person’s cognitive ability, or beliefs and perceptions about any given situation, influences the way they react and respond to their environment. It is also plays an important role in discerning satisfaction in their lives and career experiences.
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