Today we conclude our discussion on the development of effective communication skills. Just as great communication skills can transmit messages successfully, inefficient communication can lead to problems in an organization. For instance, poor transmissions or a lack of communication can lead to employee problems such as low morale, decreased motivation, and in extreme situations can eventually lead to complete breakdowns in companies. One memo, meeting, or even a kind word, could help increase morale, motivation and productivity. Poor communication could lead to mistakes, which in some organizations, could be deadly.
Those who are gifted communicators can achieve a great deal of success. Take a look at what Oprah has developed and achieved with her communication skills. SW Airlines CEO, Herb Kelleher, also achieved greatness by sharing the company’s purpose, vision, and values with fellow staff members. In my eBook, Breaching Communication Barriers (2013), I explained that communication in a group environment differs from individual communication namely because when more people are involved in the process, more energy is required to absorb everyone’s input (Berry, 2013). In order to transmit messages successfully, leaders must have not only good communication skills, they must also be effective in transmitting them so they are undersood as intended. Plus for the best results, company leaders should be honest and consistent in their communication.
In his book, Management Communication, Donald Baack (2012) asserts that it can be time consuming for a small set of people seeking to achieve goals in a group setting while they attempt to work through the many differences that exist (Baack, 2012). Anyone with children knows that consistency is a key to parenting, while praise is another effective means to communicate a message. Another significant skill to cultivate, however, is transmitting a message honestly without contaminating the message, or worse, breaking someone’s spirit doing so. To avoid disastrous outcomes, leaders must make sure that their messages are communicated in an open manner that flows through all departments effectively so that staff members have the information they require to make the most effective choices in their decision making process. In conclusion, the most valuable leaders are those whose communication skills make a positive, long lasting difference in the company when they transmit their messages.
Well, that’s it for this week. Thanks for stopping by! Until next time … stay organized!
“The scientists of today think deeply instead of clearly. One must be sane to think clearly, but one can think deeply and be quite insane.” – Nicola Tesla
For more information on Media Magic’s digital publications, or to purchase any of our Business Life audio book titles, please visit amazon.com’s new feature called “Author Central” to view:
Baack, D. (2012). Management Communication. San Diego, CA, USA: Bridgepoint Education.
Berry, M. A. (2013). Breaching Communication Barriers (Vol. 2). (C. Angela, Ed.) USA: Kindle Direct Publishing.