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The Fine Art of Communication

Published September 21, 2015 by Mayrbear's Lair

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As many in the United States tuned in to the recent Presidential debates on CNN, what made the event  particularly interesting to me, was witnessing the variety of ways  and the manner in which each candidate chose to communicate their messages. In my own life circumstances, business and personal, one of the most challenging aspects for me has been figuring out how to navigate the various forms of the communication process effectively, not only to get my point across, but to make my voice heard and be certain that the message was understood and received successfully. So I was inspired to focus this week’s posts on the topic of communication.

communication-pattern

When we take a moment to analyze and really think about it, we must acknowledge that the communication process affects nearly every avenue of our lives. Beginning from a child’s first words continuing to the end of life’s journey, communication affects: (a) what and how we learn, (b) how we interact with one another, and (c) the path we choose to make our living. Individuals, for whatever reason, that experience difficulty communicating, will be at a disadvantage. People that are gifted at the communication process, on the other hand, can typically achieve more successful outcomes in both their careers and personal lives.

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In his book, Management Communication, Donald Baack (2012) points out that in the business arena the ability to communicate innovative ideas is what can lead to big profits (Baack, 2012). For example the e-commerce and Internet industry evolved from an idea that computers could communicate to each other through technological advances. The notion that consumers would appreciate having a front porch coffee experience in a public setting helped Starbucks achieve phenomenal levels of success. These are a few instances of how company leaders developed new products and improved production systems to meet consumer needs. They were all derived from having great ideas that were communicated in a way that motivated staff members to take action and achieve their goals.

In order to achieve successful levels of communication and enjoy both a successful business career and personal life, it is important to understand that not only does an individual have to develop good communication skills, they must learn how to implement those skills to the task of managing in a business arena. Both of these concepts can be enhanced by including the significant component of critical thinking in the decision-making process. In the e-book, Breaching Communication Barriers, (2013) my research revealed that employment recruiters looking for top performers, specifically target their searches to include individuals with strong leadership qualities that consist of good communication skills because they want leaders who can be the potential ringmaster’s that will motivate staff members to enthusiastically take action and help them reach organizational goals (Berry, 2013).

Self-Confidence

Another positive aspect of developing strong communication skills is that it builds self-confidence and self esteem. This component helps individuals embrace who they are, because they can acknowledge their strengths and talents with confidence. Individuals that feel confident are in a better place to focus their efforts and bring new ideas more enthusiastically into the arena. Equally important is that effective communicators are confident transmitting the acceptance of their own weaknesses. This is because they feel secure that they can transmit a message effectively that they are seeking support or assistance from others who may be more qualified or experienced, content that they are still capable of managing their challenges with dignity. This is important because many people are quick at pointing out flaws in themselves and others, without considering that making errors does not define the individual, nor does it affect their strengths. In the meantime, if communication problems do persist and barriers have not been identified or addressed, it can create a hostile and toxic situation which ultimately can contaminate a healthy working and/or living environment.

That’s it for today’s post! Next time will continue our discussion on developing good communication skills. Until then … Stay organized!

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A Wise person speaks because they have something to say; the fool speaks because they have to say something. – Plato

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Marie review Breaching

 

For more information on Media Magic, our digital publications, or to purchase any of our accelerated learning Business Life titles, please visit:

Mayr’s Author Page.

References:

Baack, D. (2012). Management Communication. San Diego, CA, USA: Bridgepoint Education.

Berry, M. A. (2013). Breaching Communication Barriers (Vol. 2). (C. Angela, Ed.) USA: Kindle Direct Publishing.

Thanksgiving Wishes

Published November 26, 2014 by Mayrbear's Lair

Wednesday Happy Thanks day

From all of us at Media Magic we wish each and everyone of you a very Happy Holiday!

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Attention is the conscious flow of awareness, and it activates the energy of attraction. If our desire is like a seed, then attention is the movement of nourishment that supports the growth of the seed into a fully mature plant. Our attention at the quiet levels of the mind provides direction and strength to our hopes and desires, so that they can become real. – Deepak Chopra

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3 organizational management business skills publications nov 2014

For more information on Media Magic’s digital publications, or to purchase any of our accelerated learning Business Life titles, please visit amazon.com’s new feature Author Central to view:

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Business Life Audiobooks

Published October 2, 2014 by Mayrbear's Lair

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A special Thank You goes out to everyone who participated in yesterday’s Octoberfirst Celebration with Media Magic Digital Arts! We appreciate your friendship and support.

Lippincott Room at Princeton University Press

In the meantime, Mayr will be back with a new post tomorrow to wrap up this week’s discussion on how technology is changing the way we communicate.

For more information on Media Magic, our digital publications, or to purchase any of our accelerated learning Business Life titles, please visit our website at:

 Media Magic Publishing.

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The ability to change constantly and effectively is made easier by high-level continuity. – Michael Porter

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Technology Tools and Communication Management

Published September 29, 2014 by Mayrbear's Lair

iPhone 6

If you are excited about the release of the new iPhone 6 you are in a unique group of consumers, who like me, geek-out at upgraded gadgets! The downside of innovations like this in today’s society is that technology has changed the way we interact and communicate with one another. In my eBook, Breaching Communication Barriers (2013), also available in audiobook format, my research work revealed that transmitting information can easily be misinterpreted without having access to observe components like nonverbal cues (Berry, 2013). Furthermore, although many of us speak the English language fluently, that does not always mean we will receive a message accurately. A woman from Aberdeen, Scotland, for instance, may encounter a level of difficulty communicating with someone from Queens, New York that has a thick Brooklyn dialect, or vice-versa.

farmers market

Sometimes we are not even aware communication barriers exist until we make an attempt to transmit a message. For example, I resided in Central Virginia years ago. One morning we stopped at a local Farmer’s market and began to converse with one of the local vendors. As we were getting acquainted with him, he looked at me and with a very thick Southern drawl, said, “Could you repeat that? I didn’t understand. You have an accent!”

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This was quite a shocking statement coming from a gentleman that was speaking to me with a thick Southern dialect! I was intrigued by his comment because clearly in my mind, it was he that spoke with the thick accent typical of a Southern gentleman.

Southern couple

“What kind of an accent do I have?” I politely asked him.

“Why you talk like them folks on the TV,” he instantly responded.

talking heads

Silently I thought how happy I was that the performance and diction training I received from my Bachelor’s degree in theater had not been in vain! In reality however, what this situation helped me understand more clearly was that having an accent is a matter of interpretation. To the southern gentleman, I was the one with the strange dialect. Needless to say, I was now residing in a region that created an opportunity for me as a performer to study and learn the wonderful dialects of the Central Virginia region.

nonverbal cues

In summary, communicating can become a challenge not only from the absence of nonverbal cues, but the gentleman in Central Virginia taught me that speech patterns, dialects, and local colloquialisms can make the communication process a bit exciting if you can maintain a light-hearted attitude about it. In the meantime, as many age and begin to experience hearing impairment issues transmitting messages can become even more challenging … but that’s another conversation altogether.

That wraps things up for this post. We will continue with our discussion on communication comedy next time. Until then … stay organized!

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“The single biggest problem in communication is the illusion that it has taken place.” – George Bernard Shaw

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Hey everyone don’t forget for one day only, this Wednesday, October 1st, complimentary copies of Mayr’s titles will be available on amazon.com! For more information on Media Magic, our digital publications, or to purchase any of our accelerated learning Business Life titles, please visit our website at:

Media Magic Publishing.

References:

Berry, M. A. (2013). Breaching Communication Barriers (Vol. 2). (C. Angela, Ed.) USA: Kindle Direct Publishing.

 

Strategies of the DreamWorks Dream Team

Published September 26, 2014 by Mayrbear's Lair

dreamworks team oil

Successful leaders use corporate strategic management to help them determine the navigational course for their firm. They also include other organizational tactics that focus on functional and competitive components. These elements provide a means for making sure the company can achieve its goals. In my ebook, The Value of Corporate Strategic Management (2014) my research work provides insights to some of these strategies and examines the methods top performers implement to run their organizations more efficiently (Berry, 2014).

On Wednesday’s post we began taking a closer look at one of the most significant dream teams to emerge in the entertainment industry when Jeffrey Katzenberg joined forces with two other world-class creative geniuses, film industry giant Steven Spielberg, and music industry mogul David Geffen, to create the DreamWorks Company (DWC). As a team, they produced a variety of highly acclaimed films including Academy Award winners A Beautiful Mind and Gladiator.

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Prior to the DWC collaboration, Katzenberg was chairman at the Disney Studios when they produced the blockbuster films The Little Mermaid, Aladdin, The Lion King and the first animated feature film that earned an Oscar nomination for best picture – Beauty and the Beast. Before that, Katzenberg was president at Paramount Pictures where he was involved with such mega hits as Grease, Saturday Night Fever and Raiders of the Lost Ark. Incorporating a strategy that included world-class creative talent, DreamWorks included in their corporate culture other experienced top performers and as a result developed a powerful management team — one that shows how much they support and value their employees by cultivating a work climate which includes fresh-juice trucks that visit the studio facility daily distributing free smoothies to staff members.

Tortas Madagascar 3

Another organizational strategy incorporated by the DreamWorks Animation (DWA) management team, is allocating stipends for employees to personalize their workstations. Plus, they regularly organize entertaining family events to support their projects. For example, when the third installment of the Madagascar movie series wrapped, the company had a Banana Splats party featuring the animators’ outtakes. These are some of the functional strategies that contribute to making the organization an exciting place to work at.

In addition, the company employs 2181 people; this figure reflects a job growth rate of 13% from the previous year by adding 32 new positions in the firm. The company also reveals an equal opportunity strategy in that 25% of their staff consists of minorities and 30% are women. Plus, the firm provides benefits that include some of the following perks: (a) paid sabbaticals, (b) an on-site fitness center, (c) subsidized gym memberships, (d) job sharing programs, compressed workweeks, and telecommuting; (e) nondiscrimination policies that include sexual orientation, and (f) they offer domestic partner benefits for same-sex couples (100 best companies to work for, 2013). These are a few effective management strategies that keep the employees motivated and excited about their jobs. Other companies can learn from these tactics because when staff members feel important and relevant, that firm becomes more valuable as well. Furthermore, employees are naturally enthusiastic, happy to offer their loyalty, and are most likely to perform at higher levels.

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Another significant component DWA utilizes that gives them the competitive edge, is their advanced film-making techniques with innovative technologies. Mary Coulter (2010) advises that a company’s capabilities assessment profile can be identified by conducting a thorough analysis of the functional strategies. This is what distinguishes them from their competitors as well as how effective the firm is at developing and leveraging their abilities (Coulter, 2010). For example, DWA states clearly on their website that they always try to do things that no one has ever done before. This includes the inclusion of the latest technology that allows directors and animators to bring their ideas and whatever else they can imagine to life.

In addition, the firm nurtures the creative staff by cultivating a climate that offers them support. This helps motivate team members to create more vibrant and interesting characters like Shrek and Toothless, the lovable pet-like dragon that dwells in the lush new world created in the hit feature film, How to Train Your Dragon. With a sophisticated animation process, their intent is to provide heart warming storytelling while offering high quality entertainment on a global level (Company, 2014). In doing so, they have created an organization that is considered a people place – one that encourages everyone alike to contribute equally where they are supported both technologically and creatively.

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In short, at the heart of DWA is a unique selling point based on the basic desire to tell great stories that inspire audiences. In the article, 15 years of DreamWorks Animation and its Complicated Legacy, Mendelson (2013) revealed that in 1994, Spielberg, Geffen and Katzenberg co-founded DWA after Katzenberg left the Disney regime due to power struggles with Disney chief, Michael Eisner (Mendelson, 2013). In reality, the split provided an opportunity to create a new entity that would forever change the animation industry. They celebrated their 15 year anniversary and continue to prove that they have not only been able to stand up to their main competitors at the Disney studio, they have clearly given them a run for their money.

In summary, by branching off and creating DWA, Katzenberg, developed a corporation that not only encourages employees to participate in the innovative and creative process the team also cultivated an atmosphere that inspires employees to have fun in the process. These are a few of the strategic ingredients which provide the functional capabilities that keep the DreamWorks Animation Corporation on the list of the best 100 companies to work at.

Well, that wrap’s things up for this week. Have a great weekend everyone … and stay organized!

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The underlying principles of strategy are enduring, regardless of technology or the pace of change. – Michael Porter

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Red Tree Octoberfirst

For more information on Media Magic, our digital publications, or to purchase any of our accelerated learning Business Life titles, please visit our website at:

Media Magic Publishing.

References:

100 best comanpies to work for. (2013). Retrieved January 28, 2014, from money.cnn.com: http://money.cnn.com/magazines/fortune/bestcompanies/2010/snapshots/6.html

Company. (2014). Retrieved January 28, 2014, from Dreamworksanimatin.com: http://www.dreamworksanimation.com/company

Coulter, M. (2010). Strategic management in action (5th ed.). Upper Saddle River, NJ: Pearson Education, Inc.

Mendelson, S. (2013, October 02). 15 years of DreamWorks Animation and its complicated legacy. Retrieved January 28, 2014, from forbes.com: http://www.forbes.com/sites/scottmendelson/2013/10/02/15-years-of-dreamworks-animation-and-its-complicated-legacy/

Set the Date for the Octoberfirst Celebration!

Published September 23, 2014 by Mayrbear's Lair

Octoberfirst ad

Set the date and come celebrate October with Media Magic Digital Publishing! For one day only, all eBook titles will be available at no charge on amazon.com!

For more information on Media Magic, our digital publications, or to purchase any of our accelerated learning Business Life titles, please visit our website at:

Media Magic Publishing.

Business Management Resources

Published September 2, 2014 by Mayrbear's Lair

Are you looking for resources to enhance your leadership skills? Media Magic Publishing has five business management ebooks that may be helpful:

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Stay tuned friends … Mayr returns tomorrow with all new post on organizational management. Until then … stay organized!