As many in the United States tuned in to the recent Presidential debates on CNN, what made the event particularly interesting to me, was witnessing the variety of ways and the manner in which each candidate chose to communicate their messages. In my own life circumstances, business and personal, one of the most challenging aspects for me has been figuring out how to navigate the various forms of the communication process effectively, not only to get my point across, but to make my voice heard and be certain that the message was understood and received successfully. So I was inspired to focus this week’s posts on the topic of communication.
When we take a moment to analyze and really think about it, we must acknowledge that the communication process affects nearly every avenue of our lives. Beginning from a child’s first words continuing to the end of life’s journey, communication affects: (a) what and how we learn, (b) how we interact with one another, and (c) the path we choose to make our living. Individuals, for whatever reason, that experience difficulty communicating, will be at a disadvantage. People that are gifted at the communication process, on the other hand, can typically achieve more successful outcomes in both their careers and personal lives.
In his book, Management Communication, Donald Baack (2012) points out that in the business arena the ability to communicate innovative ideas is what can lead to big profits (Baack, 2012). For example the e-commerce and Internet industry evolved from an idea that computers could communicate to each other through technological advances. The notion that consumers would appreciate having a front porch coffee experience in a public setting helped Starbucks achieve phenomenal levels of success. These are a few instances of how company leaders developed new products and improved production systems to meet consumer needs. They were all derived from having great ideas that were communicated in a way that motivated staff members to take action and achieve their goals.
In order to achieve successful levels of communication and enjoy both a successful business career and personal life, it is important to understand that not only does an individual have to develop good communication skills, they must learn how to implement those skills to the task of managing in a business arena. Both of these concepts can be enhanced by including the significant component of critical thinking in the decision-making process. In the e-book, Breaching Communication Barriers, (2013) my research revealed that employment recruiters looking for top performers, specifically target their searches to include individuals with strong leadership qualities that consist of good communication skills because they want leaders who can be the potential ringmaster’s that will motivate staff members to enthusiastically take action and help them reach organizational goals (Berry, 2013).
Another positive aspect of developing strong communication skills is that it builds self-confidence and self esteem. This component helps individuals embrace who they are, because they can acknowledge their strengths and talents with confidence. Individuals that feel confident are in a better place to focus their efforts and bring new ideas more enthusiastically into the arena. Equally important is that effective communicators are confident transmitting the acceptance of their own weaknesses. This is because they feel secure that they can transmit a message effectively that they are seeking support or assistance from others who may be more qualified or experienced, content that they are still capable of managing their challenges with dignity. This is important because many people are quick at pointing out flaws in themselves and others, without considering that making errors does not define the individual, nor does it affect their strengths. In the meantime, if communication problems do persist and barriers have not been identified or addressed, it can create a hostile and toxic situation which ultimately can contaminate a healthy working and/or living environment.
That’s it for today’s post! Next time will continue our discussion on developing good communication skills. Until then … Stay organized!
A Wise person speaks because they have something to say; the fool speaks because they have to say something. – Plato
For more information on Media Magic, our digital publications, or to purchase any of our accelerated learning Business Life titles, please visit:
Baack, D. (2012). Management Communication. San Diego, CA, USA: Bridgepoint Education.
Berry, M. A. (2013). Breaching Communication Barriers (Vol. 2). (C. Angela, Ed.) USA: Kindle Direct Publishing.